SHIPPING
We do ship in a limited list of countries for now, due to Covid-19 restrictions and crazy shipping costs. If your country is not listed below, feel free to contact us, we will always try find a suitable solution to send our products to you.
Free delivery over 300 Euros
EUROPE
Belgium, France, Germany, United Kingdom, Italy, Spain, Portugal, Netherlands, Sweden, Denmark.
UPS 2 - 4 business days : 20 euros
UPS Express 1 - 2 business days : 30 euros
WORLD
UPS 3 - 6 business days : 30 euros
UPS EXPRESS 2 - 6 business days : 45 euros
Note : we do not ship to PO Boxes
If the delivery address is outside the European Union, it means you become an importer of goods, and thereby you are in charge of inherent Taxes and Duties.
Please refer to product pages to know the time we need to produce your order and prepare the shipping (25 to 30 working days for “on demand” products, 2-4 days for “ready to ship” products). We are not responsible for any delay, damages during the shipping. Estimated date of delivery is the responsibility of courriers. If you have any difficulties with a parcel, please feel free to contact us, we will try to find a quick solution.
RETURNS
For returns within 14 days of delivery, please send an email to contact@theageofadolescence with the following details :
Name, Adress, Order Number.
The item you want to return and why (wrong size, default etc.) If the item is defective please include a picture. All items must be in original conditions, with tags attached, labels and packaging.
Please allow 1 or 2 business days to our customer care service to get in touch with you and then an additional 10-15 working days for refunds due to our bank process.
Note that all returns are free.